Patient Portal
CONNECT SEAMLESSLY
Everything in One Place
Access Health Information
Review your profile, treatment details and patient instructions.
Prescriptions & Medication
See your prescriptions and medication instructions in one place.
View Lab Results
Check your lab results once your care team releases them.
Review & Sign Forms
Complete intake forms and e-sign consents before your visit.
FOR NEW PATIENTS
Getting Started in 3 Steps
- Step 01
Log in on a computer
Before your first appointment, our intake team will send you a username and temporary password. Log in on the desktop version first — you will be asked to change your password right away.
- Step 02
Complete your forms
Fill in your patient information, medical history and consent forms before your initial consultation. Anything that needs your or your partner’s signature must be completed on the desktop version.
- Step 03
Download the app
Install the eIVF CareSync app, then enter our Practice ID when prompted. You can find it by clicking “Get Your APP CODE HERE!” on the home page of the desktop portal.
eIVF CareSync App
Use the app for lab results, instructions and your flowsheet on the go.
FAQ
Portal Questions
Desktop Version
I am not able to sign my consent form.
Consent forms must be signed on the desktop version. Click each red signature link to open the signature box, complete every required signature and initial, then click “Submit Your Document.”
I signed the consent form, but my partner doesn’t see it.
If you were both logged in when it was signed, it can take up to 30 minutes to appear — your partner should log out and back in. If your partner was not logged in, they should see it right away.
Mobile App
I don’t see my patient instructions in Documents.
Use the “Patient Instructions” link at the top of the Documents page, then tap the blue underlined title to view them.
I am not able to see my lab results.
Tap the “Lab Results” tab on the home screen, then tap the test title to open it.
I am not able to see my flowsheet.
Please contact your Clinical Coordinator to confirm your flowsheet has been released.
I am having problems with the mobile app.
Close and reopen the app, update it to the latest version and check your internet connection. If the problem continues, contact our team.
Need Help With the Portal?
Our team is happy to help you log in or find what you need, Monday–Friday, 8:00 am – 4:30 pm.