Frequently Asked Questions

Getting Started

How do I schedule my first consultation?

Call us at +1 (424) 212-4087 or use our appointment request page. Our team will help you choose a location and a time that works for you.

Can my consultation be in Mandarin?

Yes. Our team supports patients in English and Mandarin. Let us know your preference when you schedule.

How long does the first visit take?

Plan for enough time to talk through your history and goals with your physician. Our team will let you know what to expect when you schedule.

Do I need a referral?

Many patients contact us directly. Some insurance plans require a referral, so check your plan’s rules or ask our team.

Should my partner come to the first visit?

If you have a partner, we encourage them to attend. Fertility evaluation usually involves both partners, and it helps to hear the plan together.

When should I see a fertility specialist?

Generally after 12 months of trying if you are under 35, after 6 months if you are 35 or older, and right away if you are over 40 — or sooner if you have irregular periods, a known condition or a history of pregnancy loss.

What is AMH testing?

AMH (anti-Müllerian hormone) is a blood test that helps estimate ovarian reserve — the number of eggs remaining. It does not measure egg quality and cannot predict fertility on its own, so it is interpreted alongside other results.

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IVF

Does IVF hurt?

Most people describe discomfort rather than pain. Injections can cause mild soreness or bruising, and bloating is common during stimulation. Egg retrieval is done under sedation, mild cramping afterward is common, and embryo transfer usually feels similar to a Pap test.

How long does an IVF cycle take?

An IVF cycle typically takes about one month, starting on day one of your period. Egg retrieval usually happens around days 12–14, embryo transfer follows 3–5 days later, and a pregnancy test is scheduled about two weeks after retrieval.

What is the difference between a Day 3 and Day 5 transfer?

A Day 3 transfer uses an embryo at the cleavage stage, usually 6–8 cells. A Day 5 transfer uses a blastocyst, which has developed further in the lab. The right timing depends on the number and quality of embryos, your history and laboratory practices, and your physician will recommend the approach that fits you.

What if the eggs don’t fertilize?

Not every egg fertilizes. If fertilization is low or does not occur, your physician and embryology team will review the cycle and may recommend ICSI — injecting a single sperm into each egg — in a future cycle. In some cases, donor sperm or donor eggs may be considered.

Learn about IVF

IUI

Does IUI hurt?

Most people feel little or no pain. The procedure takes a few minutes and is often compared to a Pap test; some mild cramping afterward is possible.

How is IUI different from IVF?

With IUI, sperm is placed in the uterus and fertilization happens inside the body. With IVF, eggs are retrieved and fertilized in our laboratory, and an embryo is transferred to the uterus.

How many IUI cycles should I try?

It depends on your age, diagnosis and goals. Your physician will review each cycle with you and discuss when it may make sense to consider other options, such as IVF.

Learn about IUI

Egg Freezing

What is the best age to freeze eggs?

There is no single best age for everyone. Because egg quantity and quality generally decline with age, freezing at a younger age is usually associated with better outcomes. Your physician can review your ovarian reserve testing and goals to help you decide.

How many eggs should I freeze?

It depends on your age, your ovarian reserve and how many children you may want. Some patients choose more than one stimulation cycle to store more eggs. Your physician will discuss a target that fits your situation.

Does egg freezing hurt?

Injections may cause mild discomfort, and some people feel bloated during stimulation. Egg retrieval is performed under sedation, and mild cramping afterward is common. Your care team will explain what to expect and how to prepare.

How long can eggs stay frozen?

Vitrified eggs can be stored for many years. Your care team will explain storage options and renewals.

Learn about egg freezing

Testing & Genetics

Does my partner need testing too?

Yes, when there is a partner providing sperm. A semen analysis is a simple, important part of the evaluation, because sperm-related factors can contribute to difficulty conceiving.

Is fertility testing painful?

Most tests are simple blood draws or ultrasounds. Tubal tests such as an HSG can cause cramping for a short time; your care team will explain how to prepare.

What is PGT-A?

PGT-A (preimplantation genetic testing for aneuploidy) checks embryos for an abnormal number of chromosomes. It may help guide which embryo to transfer, but it cannot guarantee a pregnancy or a healthy baby.

What is the difference between carrier screening and PGT?

Carrier screening tests the intended parents to see if they carry an inherited condition. PGT tests embryos created through IVF before transfer.

Is embryo biopsy safe for the embryo?

Biopsy removes a few cells from the outer layer that forms the placenta, not the part that becomes the baby. As with any lab procedure, there are some risks, which your physician will discuss with you.

Learn about genetic testing

LGBTQ+ & Donors

Do we need an infertility diagnosis to start?

No. You do not need an infertility diagnosis to begin care with us. Insurance coverage, however, may depend on your plan’s rules.

What is reciprocal IVF?

One partner provides the eggs, which are fertilized with donor sperm in our laboratory, and the other partner carries the pregnancy.

How do I choose a donor?

Most patients review profiles from egg donor agencies or sperm banks, which may include health history, education and other details. Our coordinator can help you understand your options.

Can I use fresh or frozen donor eggs?

Both may be options. Your physician will explain the differences in timing and process so you can decide what fits your plan.

LGBTQ+ family building

Financing & Insurance

Do you offer financing?

Yes. Patient financing is available through our partner, CapexMD. You apply directly with CapexMD, which determines loan options, terms and approval.

Is financing provided by Incinta Fertility?

No. Incinta Fertility Center is a separate entity and does not act as a financing institution. Questions about a loan should go directly to the loan provider.

Does insurance cover fertility treatment?

Coverage varies widely by plan. Some plans cover diagnostic testing, and others also cover treatments such as IUI or IVF, often with limits. Our team can help you review your benefits.

Can I use an HSA or FSA?

Many patients use health savings or flexible spending accounts for eligible fertility expenses. Check with your plan administrator about what qualifies.

Who can I talk to about financing?

Our financial coordinator is happy to answer questions about insurance benefits and financing options. Call us at +1 (424) 212-4087.

Explore financing

Have another question? Contact our team or call +1 (424) 212-4087.

Still Have Questions?

Our team is ready to talk through your situation and help you find the right next step.